FAQ BY TOPIC

Yes, here is a list of good first steps for a complete novice would be to:

– Read Articles for Beginner Traders.
– Learn Basic Trading terms.
– Get to know Scheduled Economic Events that Move the market.
– Watch Video-Tutorials on Trading.
– Create a Demo Account and familiarize yourself with your chosen Trading Platform.
– Subscribe to a trusted source of Trading Signals.
– Ask Questions to your broker.
– Take advantage of unique promotional offers for new traders or current trading competitions.
– Stay up-to-date with a trusted market news source.
– Read up on different trading instruments and choose whether to trade Forex, Metals, Commodities, Stocks, or Indices.
– Join a Trading Community for support, guidance, and a feeling of belonging.

And finally choose a broker that is Licensed & Regulated by a trustworthy regulatory body and operates without any Commissions on accounts, with positive feedback from users.

1. Register

Click on Start Trading anywhere on the website to create your Client Portal Account a verify it through your email address.

2. Deposit

Once registered and verified make a deposit through the payment provider of your choice. 

3. Trade

Use our Trading Resources, daily Market Takes, and the option of having your Personal Trading Manager to Trade.

Feel free to follow along on with our step-by-step video guide.

The minimum volume is 0.01 lot. 

Not at the moment.

Yes, we do.  For more information please visit this page.

Of course!

Every client, when opening a new trading account, can choose by themselves the amount of the first deposit bonus from 0 – 100 % 

100% Deposit Bonus

No, we serve only retail clients, not corporations. However, for corporations we can offer partnerships or provide technology.

Absolutely yes, just contact us via chatemailsocial mediaform, or phone.

We do offer a Lucrative and Competitive Affiliate Program. For more information please visit this page.

We offer very tiny spreads from 0.3 pips.

Yes, on all our platforms you can open a demo account to practice your trading strategies with 10.000 USD. Click here to create your Demo Account.

There is always something special going on for FXCentrum clients, just click here.

Of course, you can trade via your phone, tablet, laptop or computer. With our FXC Trader platform.

Not at the moment, stay updated on social media.

You can change the leverage of your account in your client portal, but the maximum is 1:1000.

All the margin requirements you can find here.

No, scalping is against the rules and can lead to a ban on the account.

Please be advised that scalping, a high volume trading strategy based on short-term pip movements, is prohibited at FXCentrum. Trades opened and closed within less than 3 minutes will be considered scalping. Thank you for your understanding.

Yes, here is a list of good first steps for a complete novice would be to:

– Read Articles for Beginner Traders.
– Learn Basic Trading terms.
– Get to know Scheduled Economic Events that Move the market.
– Watch Video-Tutorials on Trading.
– Create a Demo Account and familiarize yourself with your chosen Trading Platform.
– Subscribe to a trusted source of Trading Signals.
– Ask Questions to your broker.
– Take advantage of unique promotional offers for new traders or current trading competitions.
– Stay up-to-date with a trusted market news source.
– Read up on different trading instruments and choose whether to trade Forex, Metals, Commodities, Stocks or Indices.
– Join a Trading Community for support, guidance, and a feeling of belonging.

Click on Start Trading anywhere on the website to create your Client Portal Account a verify it through your email address.

Feel free to follow along on with our step-by-step video guide.

Absolutely yes, just contact us via chatemailsocial mediaform, or phone.

All you need is your ID, access to the internet, and a bank account, it is very simple with FXC.  

When Logging into the client portal, put in your Account Email and the last password (or any) you remember and click on Log in. 

Afterward, if the password was incorrect an option to reset the password shows up. You can access this password reset by clicking on “Forgot Password?,”

You can get in contact with us by our channels here: FXC Support Channels or write an email to support@fxcentrum.com.

No. But this is an understandable question, since there are many Scam Brokers out there.

Always choose a Broker That is Licensed & Regulated by a trustworthy regulatory body and operates without any commissions on accounts, with positive feedback from users.

And Always report any scams to the proper authorities to protect yourself and others.

We are proud to say that we are Licensed and Regulated by the FSA, with the license number SD055.

FXCentrum is protecting you with Negative Balance Protection at all times

  • Guarantee of Processing

    We guarantee that your deposit and withdrawal will be processed.

  • Guarantee of Commission-lessness
    We guarantee Zero Commissions on all trading on FXCentrum.
    For Now & Always.
  • Guarantee of Support
    We guarantee you extensive support and an excellent trading experience.
  • Guarantee of Protection
    We guarantee negative balance protection.
  • Guarantee of Retention
    We guarantee you a personal retention manager once you qualified by deposit.

Plus many more like:
– Guarantee of Payment
– Guarantee of Access to Information
– Trading Platform Performance Guarantee
– Guarantee of Security
– Guarantee of Privacy

Yes.
All transactions are going only through a selected list of secure, verified payment gateway providers.

No! There are No Commissions, nor any hidden fees.

  1. In the Client Portal Dashboard, select your Trading Account on the Accounts tab.
  2. Click in DEPOSIT, the green button.
  3. Select Your Chosen Payment Method.
  4. Make a Transfer of at least 10USD.

If you have troubles, reach out to support.

  • 10 USD for USD account
  • 10 EUR for EUR accounts
  • 10 USD for USD account
  • 10 EUR for EUR accounts

There are no maximum amount limitations.

There are no maximum amount limitations.

The majority of the provided payment methods make all deposits visible on the platform instantly.

  1. In the Client Portal Dashboard, select your Trading Account on the Accounts tab.
  2. Click in WITHDRAW, the red button.
  3. Select Your Chosen Withdraw Method.
  4. Make your withdraw.

If you have troubles, reach out to support.

First, you need to have all your Account Documents uploaded & Accounted for.
The speed of processing usually depends on the chosen withdrawal method.

  • The maximum time for processing is 24 Hours.
  • The minimum time for processing is several minutes.

Deposits
There are no deposit fees.

Withdrawals

  • There are no withdrawal fees for every first withdrawal in a month.
  • Second Withdrawal in a month is charged with 10 USD.
  • Third Withdrawal in one month, and any more withdrawals in a month after being charged with 2,50%.

DO YOU STILL HAVE

UNANSWERED QUESTIONS?

We will help you with all your questions and needings. Don’t hesitate to get in touch with us!